Distance Sales Agreement

DISTANCE SALES AGREEMENT

1. PARTIES

SELLER
Commercial Title: Kalesta Halı

BUYER
Name Surname: Information declared during the order
Address: Address declared during the order
Phone: Phone declared during the order
Email: Email declared during the order

This agreement regulates the rights and obligations of the parties regarding the sale and delivery of products ordered by the BUYER through the SELLER's website in an electronic environment.

2. SUBJECT OF THE AGREEMENT

The subject of this agreement is the determination of the rights and obligations of the parties in accordance with the provisions of the Consumer Protection Law no. 6502 and the Regulation on Distance Contracts, regarding the sale and delivery of the product ordered by the BUYER through the SELLER's website, whose characteristics and sales price are specified.

3. PRODUCT INFORMATION

The type, kind, quantity, brand/model, color, size, sales price, and payment method of the products are based on the information specified during the order process, and the order summary is an integral part of this agreement.

4. DELIVERY AND DELIVERY CONDITIONS

4.1. The product is sent to the delivery address specified by the BUYER during the order via a cargo company.

4.2. Unless otherwise stated, orders are delivered to cargo within 1-3 business days.

4.3. Delivery costs belong to the SELLER, unless otherwise specified.

4.4. In case the BUYER is not present at the address, the procedures of the cargo company apply.

5. PAYMENT METHOD

The BUYER pays the product price via credit card, debit card, or other payment methods offered on the website. The product will not be shipped before the payment process is completed.

6. RIGHT OF WITHDRAWAL

6.1. The BUYER has the right to withdraw from the contract without giving any reason and without paying any penalty within 14 (fourteen) days from the date of receipt of the product.

6.2. To exercise the right of withdrawal, a written notification must be made to the SELLER within this period.

6.3. Products to be returned under the right of withdrawal must be unused, undamaged, resalable, and in their original packaging.

7. PRODUCTS FOR WHICH THE RIGHT OF WITHDRAWAL CANNOT BE EXERCISED

The right of withdrawal cannot be exercised for the following products:

  • Carpets produced according to the BUYER's special measurements and requests

  • Used, washed, or damaged products

  • Products unsuitable for resale due to hygiene reasons

8. RETURNS AND REFUNDS

8.1. In case of exercising the right of withdrawal, the product price will be refunded to the BUYER within 14 days at the latest after the returned product reaches the SELLER.

8.2. The product price is refunded using the same payment method as the BUYER's original payment.

9. GENERAL PROVISIONS

9.1. The BUYER acknowledges having read and understood the information regarding product features, price, delivery, and the right of withdrawal on the website and has given the necessary approval in electronic form.

9.2. If the SELLER cannot deliver the product within the specified period due to force majeure, it will inform the BUYER.

9.3. This agreement comes into force on the date it is approved electronically.

10. AUTHORIZED COURT

In disputes arising from this agreement, Consumer Arbitration Committees and Consumer Courts are authorized.

SELLER: Kalesta Halı
BUYER: The person who created the order
DATE: …………………